Privacy Policy

Introduction and privacy principles

Vie is built to help people reduce distraction and regain control of their attention. Privacy is part of that product promise. Our goal is to collect as little personal information as reasonably possible, be clear about what we do collect, and use data only to operate, support, and improve the service.

Where possible, distraction-control functionality should remain close to the device and the operating system features that power it. We do not sell personal information, and we do not treat user data as an advertising asset.

Children's privacy

Vie is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website or service. If you believe a child has provided information to us, contact us and we will review the request and delete the information where appropriate.

Information we collect

The information we collect depends on how you use Vie. It may include account details such as your name, email address, and identifiers needed to authenticate you or help restore access across devices or platforms.

We may also collect technical and usage information such as device type, operating system version, app version, browser type, pages viewed, feature interactions, installation events, crash reports, diagnostics, and other analytics that help us understand product performance and reliability.

If you contact us for support, submit feedback, or use the website contact form, we collect the information you choose to provide, including the contents of your message.

How information is collected

We collect information when you create an account, use the website or app, contact us, subscribe, purchase through a platform provider, respond to communications from us, or otherwise interact with Vie.

Some information is also collected automatically through standard technologies such as server logs, cookies, analytics tools, and app diagnostics. If you enable iOS permissions or operating-system level features relevant to Vie, we may receive limited information needed to enable those features and troubleshoot problems.

How we use information

We use information to provide, maintain, and improve Vie; authenticate users; deliver subscriptions and account-related features; respond to support requests; communicate important service updates; detect fraud or abuse; and protect the security and integrity of the service.

We may also use aggregated or de-identified information for analytics, product planning, and service improvement. Where required by law, we rely on an appropriate legal basis for processing personal information, such as performance of a contract, legitimate interests, consent, or legal compliance.

How we share and disclose information

We may share information with service providers that help us host infrastructure, process payments, deliver communications, analyze usage, provide customer support, and operate the service. These providers may access information only as needed to perform services on our behalf.

We may also disclose information if required by law, to enforce our terms, to protect the rights or safety of users or others, to prevent fraud or security incidents, or in connection with a merger, financing, acquisition, reorganization, or sale of assets.

Cookies, analytics, and similar technologies

Vie may use cookies, local storage, analytics tools, and similar technologies on the website to remember preferences, understand traffic, improve performance, and measure how people use our site and product surfaces.

Your browser or device settings may allow you to limit or disable certain tracking technologies. Some parts of the service may not function properly if you do so. At this time, we do not guarantee that the service responds to browser do-not-track signals in a uniform way.

Data retention and security

We retain personal information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and protect Vie and our users.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You may request access to, correction of, or deletion of certain personal information we hold about you by contacting us at team@langvie.com. Depending on where you live, you may also have the right to object to or limit certain processing, receive a copy of certain information, or lodge a complaint with a regulator.

You can opt out of promotional emails by using the unsubscribe link in those messages or by contacting us directly. We may still send service-related notices about your account, purchases, or important policy and product updates.

International transfers, updates, and contact

Vie may process information in the United States and other countries where we or our service providers operate. Those countries may have data protection laws that differ from the laws of your jurisdiction. Where required, we take reasonable steps to use appropriate safeguards for international transfers.

We may update this Privacy Policy from time to time. When we do, we will update the effective date on this page and may provide additional notice where appropriate. If you have questions about this Privacy Policy or our data practices, contact us at team@langvie.com.